MedNovate Connect is a telehealth medication management platform that connects patients and caregivers with licensed pharmacists. Through virtual consultations and personalized medication plans, the service helps users improve medication adherence, prevent hospitalizations, and simplify complex medication routines.

The app is designed for patients managing multiple medications, caregivers assisting loved ones with their health, and anyone seeking professional support to ensure safe and effective medication use.

By combining pharmacist-led virtual consultations with smart tools like medication reminders, refill tracking, and personalized plans, MedNovate Connect helps patients stay consistent with their prescribed therapies and understand how to take their medications correctly.

Item descriOnce you create your account, chat with your pharmacist and agree to an appointment time. You’ll receive

confirmation and a reminder before your session begins.ption

Yes. The Secure Chat feature allows you to message your assigned pharmacist directly to ask questions about your medications, side effects, or general concerns. Responses are typically provided within 24 hours.

You can add each medication’s name, dose, and schedule of your prescription in the Medications tab. The app will send notifications when it’s time to take your medication or when a refill is due

Absolutely. Caregivers can create linked profiles to help manage medications, view reminders, and communicate with the pharmacist on behalf of the patient/loved one they support.

Yes. All pharmacists are licensed clinical pharmacists with specialized training in medication therapy management and patient care. Some pharmacists may have additional specialty training.

No. MedNovate Connect complements your primary healthcare provider. Our pharmacists work collaboratively

with your physicians to optimize your treatment plan and ensure safe medication use.

No. MedNovate Connect provides clinical medication management. Your prescriptions are still filled by your

regular/preferred pharmacy.

Pharmacists can recommend adjustments or alternative options after a thorough review but cannot make changes without your prescriber’s approval. Any recommendations are communicated to your healthcare provider.

You can download the MedNovate Connect app from the App Store (iOS) or Google Play (Android).

Yes. MedNovate Connect follows HIPAA-compliant data protection standards. All communications and health records are encrypted to safeguard your privacy.

For technical issues or general questions, please fill out our Contact Us form to chat with our support team.

Pricing varies depending on your membership plan. Visit Sign Up to see what works for you!